bring partners spent much of this week's Symantec partner conference peppering Symantec execs with worried questions about the company's plan to open a offering this year.
Symantec execs came prepared however focusing many of their presentations at the furnish act conference in San Diego on the affiliate's plan to make the channel an integral move of its new SaaS push.
Symantec plans to channel its Online Backup Service by the end of the year then grow its SaaS platform called the over the next 18 to 24 months.
The company offers training and ongoing give for partners who sell services or are looking to get into that business and templates for best practices are also available for partners. CEO John Thompson said during a roundtable discussion.
Online Backup Service and Symantec's overall shift toward SaaS were on the minds of many of the 300-plus partners who attended the conference. They asked Thompson about it during a morning question-and-answer session and most of the written questions submitted for an afternoon session with other executives also focused on SaaS.
SaaS is a concern but Symantec's pledge to make it channel-friendly was reassuring according to in Falls Church. Va. With Online Backup Service for example partners can either change and manage the function or just sell it and let customers bring home the bacon it themselves.
comfort a trend toward SaaS among both software providers and bring companies will force traditional product-oriented resellers to make some changes in the way they do business -- many with back up from Symantec according to Adam Gray in Santa Barbara. Calif.
In an earlier roundtable discussion. Parrish said Symantec needs the bring to reach its intended SaaS audience -- . SMBs are the target for products desire Online Backup Service because they often don't undergo the resources to hold on and bring home the bacon their data themselves.
Partners who change both products and services ordain be able to arrive more customers and undergo more success. Randy Cochran bring vice president for the Americas said.
"The customer ordain undergo the option to go one way or the other. You be to be able to serve them right or left," he said. "If you don't offer that choice somebody else will."
Channel partners spent much of this week's Symantec partner conference peppering Symantec execs with worried questions about the company's plan to launch a offering this year.
Symantec execs came prepared however focusing many of their presentations at the Partner act conference in San Diego on the company's intend to alter the channel an integral move of its new SaaS displace.
Symantec plans to release its Online Backup function by the end of the year then expand its SaaS platform called the over the next 18 to 24 months.
The affiliate offers training and ongoing support for partners who change services or are looking to get into that business and templates for best practices are also available for partners. CEO John Thompson said during a roundtable discussion.
Online Backup function and Symantec's overall alter toward SaaS were on the minds of many of the 300-plus partners who attended the conference. They asked Thompson about it during a morning question-and-answer session and most of the written questions submitted for an afternoon session with other executives also focused on SaaS.
SaaS is a concern but Symantec's assure to alter it channel-friendly was reassuring according to in Falls Church. Va. With Online Backup Service for example partners can either sell and bring home the bacon the service or just change it and let customers manage it themselves.
comfort a turn toward SaaS among both software providers and bring companies will compel traditional product-oriented resellers to alter some changes in the way they do business -- many with help from Symantec according to Adam color in Santa Barbara. Calif.
In an earlier roundtable discussion. Parrish said Symantec needs the bring to reach its intended SaaS audience -- . SMBs are the aim for products desire Online Backup Service because they often don't have the resources to store and manage their data themselves.
Partners who change both products and services will be able to reach more customers and have more success. Randy Cochran channel vice president for the Americas said.
"The customer ordain have the option to go one way or the other. You need to be able to answer them alter or left," he said. "If you don't offer that choice somebody else will."
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